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Website Troubleshooting & Tips

  • What are the system requirements for viewing content on the PBS KIDS website?
  • Why isn't the game or video working on the website?
  • What do the error messages on my screen mean?
  • Things take a long time to download. Is something wrong?
  • I don't see my local station's logo when I'm on the website. How do I change that?
  • How do I change sound settings in the game player?

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